For the last 10 years that I have been shopping at L Brands, never once have I found an employee (of L Brands) playing music at work. This is remarkable to me, because most of the people who work at L Brands seem to be members of generations X and Y. And those are people to whom music is an integral part of life. They are the sorts of people who, you know, always have headphones plugged to their ears. They are the sorts of people who tend to get so engrossed in music that they come to treat all other things as distractions! At L Brands though, you find that most of the employees belong to those generations – yet you won’t find them playing music at work. How do you explain this?
One theory, according to me, is that there could be a rule explicitly barring the L Brands employees from playing music at work. This is just a theory, of course.
Another theory is that the onboarding training given to the L Brands employees discourages them from playing music at work. I also understand that besides the onboarding training, the L Brands employees are given ‘refresher’ training on an ongoing basis – some of it in the form of aces limited brands memos. All the management has to do is issue one such memo, discouraging the employees from playing music at work, and the culture of not playing music at work would take root henceforth.
Yet another theory is that the L Brands employees are simply so committed to their work that they feel no need to play music at work. As in, the work is so stimulating and so psychologically rewarding that the need to play music at work doesn’t arise. This could be true, because in most of the other places where you find employees playing music at work, it is usually due to boredom.